The Hills Holroyd Parramatta Migrant Resource Centre is a community based, non-profit organisation established to promote the well being of migrants, refugees and humanitarian entrants living in the local government areas of Baulkham Hills, Holroyd and Parramatta.  The Hills Holroyd Parramatta MRC provides free settlement information and referral and other services to all migrants and refugees without discrimination.

The centre has a variety of funding sources; however it receives the majority of its funding from the Department of Immigration, Multicultural and Indigenous Affairs.  The Hills Holroyd Parramatta MRC is managed by a community based Board of Management.  The Centre Manager oversees the day-to-day functioning of the organisation and is responsible to the Board of Management.

The Hills Holroyd Parramatta MRC coordinates the development and provision of services for newly arrived migrants and refugees and offers free services such as:

• Settlement advice and information
• Assistance by multilingual staff
• Community development projects
• Use of conference and meeting rooms
• Training courses
• Referral to government and other services in the area
• Access to phone, photocopying and Internet for job seekers
• Assistance to unemployed migrants
• English classes and first aid courses
• Assessing community needs and assisting relevant services to address them

Our Vision is to be a facilitator to newly-arrived and emerging migrant communities in the Baulkham Hills, Holroyd and Parramatta Local Government Areas in NSW, empowering and asisting them through specialised service provision to meet their settlement needs, eventually to become self-sufficient and happy members of the Australian Community.

Our Mission is to establish an appropriate organisational structure, enlivened by sensitive and interactive policies and procedures that will support desired results in the key areas of activities identified and undertaken to empower and assist the emerging migrant communities to become self-sufficient and happy members of the communities in the Baulkham Hills, Holroyd and Parramatta Local Government Areas of New South Wales.

Our values are as listed below:
• Non-discriminatory access to our services by everyone
• Social justice for all ethnic backgrounds
• Self-determination for migrants and refugees through developing services
• Self-reliance through self-help and developing independence for all migrants and refugees
• Provision of information as an important means of empowering migrants and refugees
• Working together in partnership as an important means of meeting customer needs
• Tolerance of all differences in the community to be actively promoted
• Positive work environment developing constructive teamwork amoungst staff
• High quality service provision to ensure high quality outcomes for migrants and refugees
• Organisational excellence for the Hills Holroyd Parramatta MRC to be achieved through recognition based on the
    demonstrated ability to provide quality services to the community
• Customer/Client satisfaction will be an indicator of how individuals and communities that transact
    business with the Hills Holroyd Parramatta MRC are satisfied with the services provided, thus assuring us of the most
    valued job satisfaction that the Hills Holroyd Parramatta MRC staff would treasure individually and collectively as members 
    of the organisation

Read the Constitution of the Hills Holroyd Parramatta MRC by clicking on the menu to the right.